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If you have a company, you also have support
SilverTech Support Center
The entire SilverTech experience is now available for your site.
Give your clients the attention they deserve without putting the necessary resources. We take care of everything.
Individuals SUPPORT SERVICE
From $ 15 / mo. per account
Private Email
Support Queue Exclusive
When registering the service will enable an exclusive email address where your customers can send their queries, also works with email forwarding from an address with your domain to give transparency to the attention.
Increase your sales
Pre & Post Sales Support
The system is adaptable to the Pre and Post Sales support, being able to manage the necessary services required by your customers and users. A channel of attention increases exponentially the intention to buy your clients.
We are a way
Your knowledge enlightens us
Our Support Center will receive the different queries of your clients, those that we are qualified to answer will be done directly, however, in case we need accurate data an agent will contact you in advance.
No matter the quantities
Pay Per Action System
Thanks to the exclusive system of attention of SilverTech we can give you this excellent service and Only you will pay for every additional interaction received. The monthly plan includes 30 telephone interactions and 50 mailings. Then you will pay for each additional attention.
ADDONS & EXCEDENTS
It can always be better, so SilverTech offers the following additional ones.
You will also be able to see the cost of each further interaction once consumed those included in the plan.
ADDITIONAL INTERACTION
- Charged By Interaction
- 2 Answers Included
- Charged By Month Overdue
- Monthly Detailed Report
Live Chat Addon
- Charged per hour per agent
- Without Limits of Attention
- Support Ticket Load Free
- Quick Implementation
Telephone Line Answered
- Local Line With ONE Extension
- IVR at additional cost
- Incoming call system
- Business Hours In Business Days
Do not hesitate, let's talk now!
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